Elevator & Escalator Maintenance & Service

Lifts and escalators run every single day, and their failure is more than an inconvenience β€” it can become a safety issue and a hit to the building's image. Routine maintenance is not a cost but an insurance: a well-maintained unit rarely fails suddenly, uses less energy, and lasts far longer.

We offer maintenance contracts for all elevator and escalator brands β€” not only the ones we install. From monthly preventive contracts for small buildings to full-service with 24/7 emergency response and guaranteed response times for high-traffic malls, hospitals and apartments.

Technician servicing an escalator with the panel open

Scope of work

  • Scheduled visits β€” inspection, lubrication, brake and door adjustment, wear checks per the contract schedule.
  • Genuine spare parts β€” component replacement with genuine or OEM-equivalent parts, stock for common brands.
  • 24/7 emergency response β€” for contract clients, with guaranteed response times across Jakarta and Kalimantan cities.
  • Inspection & testing β€” support for periodic Disnaker inspection and preparation of compliance documents.
  • Reporting β€” a written condition report each visit, repair recommendations and part-replacement forecasts.

Who it is for

Managers of offices, apartments, malls, hotels, hospitals, campuses and government buildings. We serve buildings with a single home lift up to portfolios of dozens of lifts and escalators. For Kalimantan buildings far from parts hubs, our contracts include parts-stock management to minimize downtime.

Contract tiers

  • Preventive β€” scheduled visits + lubrication + inspection; repairs and parts billed separately. Suits small buildings.
  • Semi full-service β€” preventive + consumable parts (oil, belts, lamps) included; priority response.
  • Full-service β€” all maintenance, parts and labour included, 24/7 emergency response with guaranteed response time. Suits malls and hospitals.

Safety standards & SNI

Our maintenance follows SNI standards and Disnaker inspection rules. Our team documents every job and prepares units for the mandatory periodic inspection so the building always stays compliant.

Indicative cost

Indicative contract prices for 2026 (indicative β€” request the catalog):

Type / ScopePrice range (IDR)
Preventive, 1 lift / monthfrom IDR 1.2M / unit
Semi full-service / monthIDR 2M – 3.5M / unit
Full-service mall/hospital / monthIDR 3.5M – 6M / unit
Non-contract service callfrom IDR 750k / visit

Indicative only β€” request the catalog & quote via WhatsApp. Details on the pricing page.

Request Catalog via WhatsApp

Maintenance & Service β€” Common Questions

Do you maintain other brands of lifts?
Yes. We provide maintenance contracts for almost every elevator and escalator brand on the Indonesian market, not only units we installed ourselves, with genuine or OEM-equivalent spare parts.
What is the difference between preventive and full-service?
Preventive covers scheduled visits and inspection; repairs and parts are billed separately. Full-service covers all maintenance, parts, labour and 24/7 emergency response with a guaranteed response time β€” ideal for malls and hospitals.
How fast is emergency response?
For full-service contract clients we guarantee an SLA-based response time β€” typically under 2 hours in Jakarta β€” and we arrange local parts stock for Kalimantan cities to minimize downtime.
How often does a lift need maintenance?
Building lifts are usually serviced monthly; high-traffic lifts and escalators 2–4 times a month. In addition, periodic Disnaker inspection is mandatory and we support the process.

Ready to Start Your Elevator or Escalator Project?

Send your building specifications, number of floors or capacity needs via WhatsApp. We reply with a product catalog and a written quote β€” no consultation fee.

Request Catalog & Quote